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KHADIM SOLUTIONS

Website, Mobile App & Cookie Policy

Zehbia's Wardrobe — A Tailoring Platform

WEBSITE, MOBILE APP & COOKIE POLICY

Zehbia’s Wardrobe – A Tailoring PlatformLegal Entity: KHADIM SOLUTIONSPolicy Version: 1.0Effective Date: 1st SEP 2026

1. Purpose

This Policy explains how Zehbia’s Wardrobe operates its website, mobile applications and related digital services, including the use of cookies and similar technologies.

It should be read together with our Terms & Conditions and Privacy Notice.

2. Website & Mobile Application

Zehbia may provide services through:

Website: www.zehbia.com

Website: www.zehbia.in

Android/mobile applications and future digital platforms

Customer and operational portals

The platform may allow customers to register, manage profiles and measurements, book services, place and track orders, make payments, receive notifications and access offers.

3. Account & Device Information

When using our website or application, we may process information such as:

Login/account information

Device and application information

IP address and technical logs

Browser type and operating system

Application version

Crash/error information

Security and authentication information

Such information is used for security, functionality, troubleshooting, analytics and service improvement.

4. Cookies & Similar Technologies

Zehbia may use cookies, local storage, SDKs, pixels or similar technologies.

These may be used for:

Essential website functionality

Login/session management

Security and fraud prevention

Remembering preferences

Analytics and performance

Improving user experience

Understanding how features are used

Essential technologies may be required for the platform to function correctly.

Where consent is required by applicable law for non-essential technologies, Zehbia will seek appropriate consent.

5. Third-Party Services

Some website or application features may use third-party services such as:

Payment gateways

Analytics providers

SMS/OTP providers

Maps/location services

Cloud hosting providers

Push notification services

Customer support tools

Their processing may be subject to their own terms and privacy policies.

6. Managing Cookies

Users may manage or restrict cookies through their browser or device settings.

Disabling certain cookies may affect website functionality.

Mobile applications may also provide device-level controls for permissions such as notifications, location and camera access.

7. Security

Zehbia uses reasonable technical and organisational safeguards to protect website and application information against unauthorised access, misuse, alteration or loss.

Users are responsible for protecting their passwords, devices and authentication information.

8. Changes

Zehbia may update this Policy when website/app functionality, technology or legal requirements change.

The latest version will be made available through the website or application.

9. Contact

KHADIM SOLUTIONS1324 Khadim Villa, Mehjoor Nagar, Natipora, Srinagar, Kashmir, J&K – 190015, India

Email: zehbia@zehbia.comData Protection: info@zehbia.comGrievance: grievance@zehbia.comCustomer Support: +91-889-974-9158